(a) Client almost had to beg for insurance, or being just forced out of business, indirectly!

From: xxxxxxxxxx
Sent: Thursday, xxxx 8, xxxx 11:39 AM
To: xxxxxx xxxxx
Subject: RE: xxxxxxxxxx xxxxxxxx xxx Quote

Hi, xxxxxx,

The subject case refers.

You did not reply to my email of xxxx 03. Probably you are too busy. But Mr. X.X. XXXXX called me earlier, and said you were feeling a bit uneasy about the situation. Hope that your case is now all settled, and that everything is smooth and well for you!

I must let you know and understand that what happened was all caused by the shenanigans of the Insurance "Business Model" and its Industrial Organiszation behind, by which we both just become victims of, directly and indirectly!

Basically and essentially, it creates and makes use of the ignorance and inability of general consumers, including us, along the insurance food chain and the business cycle of any piece of insurance business.

In a way, I think I need to apologize for our industry, in putting you in such a position. It proves, Insurance do touch on every aspect of human life afterall!

Anyhow, hopefully the same won't happen to you again, even until you decide to truly retire one day!

Now I can see and understand why your previous broker xxxxxx xxxx did not approach and access the market for you, but rather letting you and us bear the brunt of it all. Probably, they just don't want to do it for free, despite what you (and us) had to go through!

What happened re-affirmed my research and study about our Insurance Industry.

With Best Wishes!

xxxxxx xxx


From: xxxxxxxxx
Sent: Wednesday, xxxx x3, xxxx 2:46 PM
To: xxxxxx xxxx
Subject: FW: xxxxxxxxxx xxxxxxxx xxx Quote

Thanks, xxxxxx,

I would suggest you take the best coverage and highest premium, especially when they can guarentee a two-years policy.

I would also suggest you send your final decision (email) to me, and let me deal with them on your behalf, so that I can touch up the odds and ends for you.

Now that it is all settled, just wonder how come XX did not bring it up or access them for you?

Anyhow, Best Wishes for Your Business! You will not need to "retire" too abruptly!

XXXXXX XXX


From: xxxxxx xxxx [mailto:xxxxxxx@xxxxxxx.xxx]
Sent: Wednesday, xxxx x3, xxxx 2:16 PM
To: xxxxxxxxxx
Subject: Fw: xxxxxxxxxx xxxxxxxx xxx Quote

Hi xxxxxxx:

Proposal from xxxxxx attached.

xxxxxx


The Quote, and other U/W info.


From: xxxxxx xxxxxxxx (xxxxxx)
Sent: xxxx x2, xxxx 9:26 PM
To: xxxxxxx@xxxxxxx.xxx
Subject: FW: Lead - xxxxxxxxxx xxxxxxxx xxx situation

Hi xxxxxx,

As per my voice message, I received your application through our affiliates at xxx xxxxxxxxxxxxx xx xxxxxxx as we have the exclusive XXX XX program for xxxxxxxxxx x xxxxxxxxx for XX operations. Upon review of your application, I noticed ....................... As such can you please confirm the following:

xxxxx,xxxxxxxxxxxx, xxxxx xx xxxxxxxxx xxx xxxxxxx xxxxxxxx and any other information that may be useful.

Also, do you have an up to date copy of your xxxxxx.

My direct contact information is in the tag below should you wish to discuss.

Best,

xxxxxxx xxxxxxxx, xxxx
xxxxxxxxxx xxxxxxxxx xxxxxxxxx Broker


From: xxxxxxxxxx
Sent: Tuesday, xxxx x2, xxxx 11:46 AM
To: 'xxxxxx xxxx'
Subject: RE: Re: xxxxxx xxxx - Insurance Renewal

Hi, xxxxxx,

Thanks for our telecon just now. I feel positive about you and your situation.

Now, I will proceed and see whether they will stand on what they said and indicated, and will revert.

Thanks.

xxxxxx xxx


From: xxxxxxxxx
Sent: Tuesday, xxxx x2, xxxx 11:31 AM
To: 'xxxxxx xxxx'
Subject: RE: Re:xxxxxx xxxxx - Insurance Renewal

Hi, xxxxxx,

What happened? What did you do wrong, if any? Do you mean their quote is in the $XX,XXX range while the policy limit is only 1,000,000?

As you said, apparently and indirectly, it seems they want to make you retire! Out of nowhere!

I had some price indication from the company channel I told you about. Hope they can maintain!

And hope they (XX) have NOT somehow "manipulated" the markets, sort of, against you!

Do you want to fight?

Please advise.

Thanks.

xxxxxx xxx


From: xxxxxx xxxx [mailto:xxxxxxx@xxxxxx.xxx]
Sent: Monday, xxxx x1, xxxx 5:23 PM
To: xxxxxxxxxx
Subject: Re: Re:xxxxxx xxxx - Insurance Renewal

Thanks,.

Is not 50% increase, is 750% increase, if this is reasonable, is time for me to retire.

Get xxxxxxx for xxxxxxx


From: xxxxxxxxxx xxxx@xxxxxxxxxx.xxx
Sent: Monday, xxxx x1, xxxx 5:19:04 PM
To: 'xxxxxx xxxx' xxxxxxx@xxxxxx.xxx
Subject: RE: Re:xxxxxx xxxx - Insurance Renewal

Hi, xxxxxx,

Any renewal under 50% increase is still palatable nowadays, especially for special case and in special class of insurance. So, if you say the premium is ridiculous, you have to judge for yourself.

Usually, we only do our own things.

I think, for your case, you have to decide who you want to deal with first.

I still think XX should do a better job, with the kind of market clout they have, particularly in the xxxxxxxxxxxx and xxxxxxx business.

Thanks.

xxxxxx xxx


From: xxxxxx xxxx [mailto:xxxxxxx@xxxxxxx.xxx]
Sent: Monday, xxxx x1, xxxx 1:14 PM
To: xxxxxxxxxx
Subject: Re: Re:xxxxxx xxxx - Insurance Renewal

HI XXXXXX:

THEY SAID UPTO NOW, STILL HAVE ONE RESPONSE WITH THE RIDICULOUS QUOTE. SUGGESTING ME TO CONTACT OTHER BROKERS.

IF IT IS TOO TROUBLESOME FOR YOU, DO YOU HAVE ANY SUGGESTION FOR ALTERNATIVE BROKERS?

THANKS

XXXXXX


From: xxxxxxxxxx xxxx@xxxxxxxxxxx.xxx
Sent: xxxx x1, xxxx 8:09 PM
To: 'xxxxxx xxxx' xxxxxxx@xxxxxx.xxx
Subject: RE: Re:xxxxxx xxxx - Insurance Renewal

Thanks, xxxxxx,but did they (XX) say anything, explaining to you the situation and delay?

What I worry is that, when we push, yet they come back later say yes and now they can do it! That will be a waste of time for many parties involved!

As you know, XXX is not our main line of business. It is a different ballgame. So we have to be careful.

Please be ready to fill in another insurance application, if needed, but we will do our best to minimize the hazzles to you.

Please advise.

Thanks.

xxxxxx xxx


From: xxxxxx xxxx [mailto:xxxxxxx@xxxxxxx.xxx]
Sent: Monday, xxxx x1, xxxx 12:54 PM
To: xxxxxxxxxx
Subject: Re: Re:xxxxxx xxxx - Insurance Renewal

Hi xxxxxx:

I don't think XX is going anywhere, please proceed with finding other companies for my X X X insurance.

Let me know what other documents you required.

Thanks.

xxxxxx


From: xxxxxxxxxx xxxx@xxxxxxxxxx.xxx
Sent: xxxx x6, xxxx 6:53 PM
To: xxxxxx xxxx xxxxxxxx@xxxxxxx.xxx
Subject: RE: Re:xxxxxx xxxx - Insurance Renewal

Hi, xxxxxx,

At this point, please be advised that we are left with only ONE market, for your case.

Hopefully, XX will approach them for you, if they really mean what they say. We will see.

PLEASE do let us know if you hear anything further, positive or negative, on the case.

Thanks.

xxxxxx xxx


From: xxxxxxxxxx
Sent: Tuesday, xxxx x5, xxxx 1:39 PM
To: xxxxxx xxxx
Subject: Re:xxxxxx xxxx - Insurance Renewal

Agreed. I will do my best to maintain and source the availability for you.

Thanks, xxxxxx.

xxxxxxx xxx


Subject: Re: xxxxxx xxxx - Insurance Renewal
From: xxxxxx xxxx
To: xxxxxxxxxx
CC:

Thanks xxxxxx.

I am solely a xxxxxxxxxx xxxxxxxx, for xxx or xxx xxxxxx xxxxxxxx.

Have retired as a xxxxxxxxx over xx years.

Since the current insurance have been just extended to xxxx x1, xxxx, will wait a week or two to see what progress achieved.

xxxxxx

Get xxxxxxxx xxx xxxxxxx


From: xxxxxxxxxx xxxx@xxxxxxxxxx.xxx
Sent: Tuesday, xxxx x5, xxxx 11:56:11 AM
To: 'xxxxxx xxxx' xxxxxxx@xxxxxxx.xxx
Subject: RE: xxxxxx xxxx - Insurance Renewal

xxxxxx, just to update.

If your previous broker told you that they had reached out to 33 markets for you and all declined your case, I can confirm it is not true.

But for now, I will just leave it to you and to them, and see whether they would come back positive for you eventually, before we push further on your behalf. We don't want to waste people's time.

One thing most important, that you remain solely as a xxxxxxxxxx xxxxxxxx, and do not involve in xxx xxxx or xxxxxxxxxxx xxxx type of operations (like as xxxxxx xxxxxxxxx), because markets for those are even more restricted and "controlled" that might work against you, just in case, in terms of insurance availability, easily.

I would suggest you to follow up with your previous broker immediately, and get some updated indication from them concerning your insurance renewal. And you do not have to mention our involvement.

Thanks.

xxxxxxx xxx


From: xxxxxxxxxx
Sent: Monday, xxxx x4, xxxx 1:09 PM
To: 'xxxxxx xxxx'
Subject: RE: xxxxxx xxxx – Insurance Renewal

Thanks, xxxxxx.

We will present the insurance application that you sent us as is, just pending if any positive revert on it from our contact.

Hope they will have underwriting questions for you thereon.

Thanks.

xxxxxx xxx


From: xxxxxx xxxx [mailto:xxxxxxx@xxxxxxx.xxx]
Sent: Monday, xxxx x4, xxxx 12:18 PM
To: xxxxxxxxxx
Subject: Fwd: xxxxxx xxxx – Insurance Renewal

Hi xxxxxx ,
Here's the latest application.
Thanks!

xxxxxx

Get xxxxxxx xxx xxxxxxx

With reference to our conversation last week, your current insurance company has declined to renew the coverage for the coming year.

We are trying to secure a market for your upcoming renewal. One of the insurance company has requested to complete the attached application.

I apologies for the inconvenience, but we will need the completed application back on URGENT basis.

In case of a question or concern, please do not hesitate to call me.

Regards


Hi xxxxxx,

Thanks for your email and for sending in the renewal application.

I am afraid it is unlikely that your current insurance company will be able to offer renewal terms this year. They have seen a consistent pattern of high frequency/high severity claims with xxxxxxxxxx xxxxxxxxx and have as a result really tightened up their appetite for the class. They are also increasing rates and coming off any accounts which have claims or notifications on the file, as is the case here with the recent notification.

I will be reviewing the account more closely as we will have to remarket this account.

Kindly, provide some information on the recent projects and also complete the attached application as soon as possible.

Please let me know if you have any questions.

Regards