"On one single A4 page."
Dedicated to R.H., based on a discussion, many years back! And also to H.S.T., indirectly.
Insurance business is about insurance contracts. It is important to know what is important. Be positive and upfront, do the best, tell it straight and to the point. Say what you mean, and mean what you say! Save time, save cost. Must always in writing. No misunderstanding. Even when it may be something that people don't like to see or hear! That's Utmost Good Faith to reach True Agreement of Minds! However, people just run away from reality mostly. Don't like to face reality or deal with it. Most prefer enjoying right and authority instead, including privilege and entitlement that come with, but no responsibility or risk! Such innocent ignorance and inability are often being taken advantage of, for gains. Not doing what is supposed to do. Worse, doing what is not supposed to do! Awful outcome is the only outcome when ignorance and inability interact and combine! Just let them constantly feed on each other negatively? That's how insurance becomes no insurance in the first place! Costs rise yearly, and insurance cost goes the other way? How can profit be made? How can claims be paid? Therefore, essentially, end up selling insurance but don't want to insure, and don't want to pay either! More harm ensued, not insured! Trust? Peace of Mind? Sense of Security? Relationships? All just hollow perceptions, as something good and soothing, but misleading! Only when nothing big happens! And only if you are prepared for disappointment. In fact, trust is a sign of don't know, and uncontrolled! What to do? The key is, you have to trust yourself first! And trust has to be built! At the end, Insurance Business is a study of human nature! "Insurance is a people business", so true, yet simply misunderstood, and misapplied!
Risks exist with human existence. The world is full of people. And insurance is everyday business that touches on everything! But insurance buyers usually don't know much about insurance. On top, they also don't like to pay either, whether in buying or claims! They think accident will never happen to them! Buying insurance is commonly mistaken as an unnecessary expense. All they know is expecting everything covered, at the cheapest price! Is that smart, or just ignorance about reality? For insurance providers, is it a disadvantage, or in fact, an advantage? What happens is, just give them what they want and like, but skip what they need! Let human nature all intermingled together in an Utopia playground, particularly human weaknesses such as greediness, selfishness, jealousy, afflicting harm............... and schadenfreude, and allow them to run wild and free! Wait till claims! At which time all claims will be subject to policy wordings and other considerations, and dealt with by different interests and departments anyway! Especially big claims! The insurance "product" suddenly becomes a policy contract working against the policyholder! Undermining the 'insurance' taken out! At whose expense? Who to call? Nobody cares! Let's get the lawyers involved! At the end, who loses? And who wins? Is that what insurance all about, and means?
The whole insurance system and business model is like being purposely made to become a conflicts and wrongs incubator! A pointing finger game! To delay and avoid settlement? Very weird and treacherous! People just learnt and copy, and become even more so! In every sector of human activities in societies! That's how the world's economies and cultures developed, almost keeping pace with how insurance business has evolved! But all in a wrong direction. Those who are victimized and suffered cannot seek help or do proper, all because of the said old joint and coordinated wrong insurance system and business model operating in a regulated and manipulated Insurance Industrial Organization structure by which people are voluntarily or involuntarily confined, conformed and submitted to, including education, licensing and training, and all other tactics and consequences thereof! Basically making wrong become right, and right become wrong! The fundamental principles of insurance business are tarnished and sabotaged! For wealth creation? Including claims liability avoidance and conversion. All legally allowed and approved? Business ethics all breached, and everything are dispensable? Just don't care! But again, at whose expense? Like it or lump it, all reasonings and senses are twisted, and tossed, with a global stir-fry of unreasoning and unfairness, and with more ignorance and inability being created and accumulated over time. In whole, an endless repeats of multi vicious cycles, on auto-pilot! Unfortunately, that makes people become even more unpredictable and vicious too! Creating more risks! They will just learn and do the same, whenever opportunity arises! Appreciation is rare! There goes good human nature, and our society! No need to change? Don't know how to change? Not dare to change? In fact, not allowed to change! It is how the world has become.